FAQs

Our Hair Care Specialists work closely with you to determine your color, fit and functional needs. We want to deliver the very best in selection, reliability, durability and comfort-all for the lowest possible price.

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GENERAL QUESTIONS

Why should I choose Ouxun Hairs for my hair replacement system?

To accomplish your goals of enhancing your appearance, our Hair Care Specialists work closely with you to determine your color, fit and functional needs. We want to deliver the very best in selection, reliability, durability and comfort-all for the lowest possible price.

Do I need to sign a contract to purchase from Ouxun Hairs?

No, you don’t need to sign a contract. We offer flexible ordering options for both bulk and individual purchases.

How does Ouxun Hairs provide high-quality hair systems at such competitive prices?

As a direct manufacturer, we eliminate middlemen, allowing us to offer premium-quality hair systems at factory-direct prices without compromising on quality.

What makes the front of your hair replacement systems "undetectable"?

Our systems use ultra-thin lace, skin, or poly bases with natural hairlines that blend seamlessly with your scalp, making them virtually invisible.

Do you offer hair replacement systems for women?

Yes, we provide a wide range of women’s hair replacement systems, including full lace wigs, toppers, and custom-made solutions.

What is Remy hair, and why is it important?

Remy hair is collected with cuticles intact and aligned in the same direction, preventing tangling and ensuring a natural, long-lasting look.

HAIR REPLACEMENT SYSTEMS

How do I order a custom hair replacement system?

You can order a custom hair replacement system by providing specifications such as base material, hair type, density, color, and size. You can also send us a sample or template for exact customization. Contact us for guidance.

Can you duplicate my existing hair replacement system?

Yes! Send us your current unit, and we can create an identical one based on its base, hair type, and design.

How do I measure for base size or create a template?

You can measure your scalp using a soft tape measure or create a custom template using plastic wrap and tape. We provide detailed instructions upon request.

How do I order a stock hair replacement system?

Simply browse our available stock options, choose your preferred specifications, and place an order. Stock units ship quickly for faster delivery.

How long will the hair replacement system last?

Lifespan depends on the base material and care. Lace and ultra-thin skin bases last around 4-6 months, while thicker poly or mono bases can last 6-12 months with proper maintenance.

Care and Maintenance

Why doesn’t Ouxun Hairs sell attachment and cleaning supplies?

We focus on providing premium-quality hair replacement systems. However, we can recommend trusted suppliers for tapes, adhesives, and removers.

Why isn’t my tape sticking to the lace?

If the tape isn’t adhering properly, it could be due to skin oils, improper application, or using the wrong type of tape. Try cleaning the lace with an alcohol-based solution before application and use lace-specific tape for better hold.

Which shampoo and conditioner should I use?

Use sulfate-free, gentle shampoos and conditioners designed for wigs and hair systems. Moisturizing formulas help extend the lifespan of the hair.

How do I prevent shedding?

Shedding can be minimized by avoiding excessive brushing, using a wide-tooth comb, and sealing knots with a knot-sealer spray. Gentle handling and proper washing techniques also help maintain durability.

Can I use a hair dryer on your hair replacement systems?

Yes, but use a low heat setting to prevent damage. Air drying is the best option for longevity.